Retainers
Ongoing support for projects I've built. A monthly retainer gives you priority access for bugfixes, small improvements, and questions. Scope is agreed upfront so there are no surprises.
Bugfix SLA
For critical issues, we agree on response and fix windows. Severity levels (e.g. P0, P1, P2) and turnaround times are documented. You know what to expect when something breaks.
Ongoing improvements
Beyond firefighting: feature tweaks, performance work, dependency updates. We can scope these as ad-hoc or as part of a retainer. Clear communication, no scope creep.